- Qui mô công ty:
- Loại hình hoạt động: Trách nhiệm hữu hạn
- Website:
24/03/2026
Bán Hàng Kỹ Thuật, Y tế / Chăm sóc sức khỏe / Thẩm mỹ / Làm đẹp, Bảo trì / Sửa chữa
Nhân viên chính thức
Nhân viên
Thỏa thuận
Không yêu cầu kinh nghiệm
1
30/04/2026
- Working location: HCM (Home-based, the company doesn't have an office in HCM)
- Monthly Salary: Negotiable, depending on experience
Position Objective/Expectation
The Field Service Engineer will install, repair, maintain, and relocate company's medical diagnostic equipment in the point of care and clinical laboratory environment, utilizing their technical knowledge of diagnostic systems.
Job Responsibilities
・Instruct/ Guide the distributors on how to install/repair/perform maintenance on our instruments.
・Accompany the distributors on their demos at existing/potential customers' sites and promote our company/brand.
・Perform service activities efficiently and effectively as requested (including but not limited to installation, operator training, preventive maintenance, testing, inspecting, troubleshooting, adjustments, calibrations, alignments, and part replacement) and ensure ongoing
effectiveness.
・Manage the territory of assigned equipment and parts inventory to meet customer needs and contribute to the sales of service products to meet revenue goals.
・Ensure customer satisfaction and improve service outcomes by delivering speedy and high-quality service. Act as a trusted advisor to company's customers by understanding customer needs and providing appropriate solutions.
・Provide feedback to the manager concerning performance anomalies encountered in the field and suggest recommendations for improvements.
・Review service manual documentation to ensure accuracy and current revision levels and translate these documents into local language when the need arises.
・Maintain Device History Records and monitor modification and software upgrade status.
・Review failure trend analysis data for each product assigned. Identify failure trends and report them to management for resolution.
・Maintain professional and technical knowledge pertaining to service activities described by attending educational classes as required and reviewing technical bulletins.
Necessary Skill / Experience
・Education: Degree in Engineering or related fields.
・Language: English - Business Level
・Experience:
- Have 3+ years’ experience in the repair, maintenance, and installation of medical diagnostic equipment used in a laboratory setting.
* This position will routinely require extensive or overnight travel on short notice within or sometimes beyond defined territory or routine business hours to support customer needs.
* Able to lift and carry equipment up to 50 kg
* Driver's license required
Preferable Skill / Experience
・Experience with HbA1c or urine testing is preferred
NOTICE:
Only shortlisted candidates will be approached by RGF's consultant. Your resumes will be recorded in our system, and you will receive our Job Introduction Auto-email with suitable jobs in the coming time. Please check your email regularly to get our vacant job. Thanks so much!
RGF stands for RECRUIT GLOBAL FAMILY, a global brand of Japan's largest recruiting and information service company, Recruit Holdings Co., Ltd.
We created this brand out of our commitment to take on a new challenge to leverage on Recruit Group's more over 50 years of industry experience and business network in Japan, to provide new opportunities to our clients across the region.
RGF HR AGENT takes charge of RGF's business entity in general recruitment services. We provide total human resource services to clients at every stage of staff placement, such as evaluation, remuneration, and staff training. At the same time, we assist job-seekers in various ways to find the right job according to their individual preferences and experiences. Besides our services to assist full-time staff recruitment, we also offer a range of support services for RPO (Recruitment Process Outsourcing) and contract base/temporary recruitment needs.
Our company's status as the Japan's #1 market share holder in human resource, temporary staffing, and job advertisement field makes it possible for us to provide high quality total human resource management services not only in Japan but across the region.
RECRUIT = RGF will continue to take up the challenge to be the #1 recruitment agency in Asia, beyond national boundaries.
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