Account Management Supervisor (Contract Logistics)

Công Ty TNHH LF Logistics (Việt Nam)

Nộp Đơn Ứng Tuyển

Địa điểm

Hồ Chí Minh

Ngày cập nhật
17/06/2026
Ngành nghề
Dịch vụ khách hàng, Vận chuyển / Giao nhận / Kho vận, Xuất nhập khẩu
Hình thức
Nhân viên chính thức
Cấp bậc
Trưởng nhóm / Giám sát

Lương
Thỏa thuận
Kinh nghiệm
Không yêu cầu kinh nghiệm
Số lượng
1
Hết hạn nộp
30/07/2026

Phúc lợi

Chế độ bảo hiểm
Du Lịch
Chế độ thưởng
Chăm sóc sức khỏe
Đào tạo
Tăng lương
Laptop
Phụ cấp
Đồng phục
Nghỉ phép năm

Mô tả Công việc

Job Description

Location: Sofic Office, Mai Chi Tho, Thu Duc, HCMC.

Job Purposes

The primary role of the Supervisor – Account Management is to assist Account Manager in strategically developing, improving, and solidifying business relationships with the assigned key customers and their vendors. He or she will also thrive to expand the scope of services of the assigned customers and increase revenue/profit where possible.

Responsibilities:

Customer Relationship Management: Strategically develop, strengthen, and maintain long-term relationships with assigned key customers and their vendor networks.

Business Growth & Customer Insights:

Proactively anticipate and understand customer needs to identify new business opportunities.
Recommend and drive suitable solutions to support business expansion and performance growth.

Cross-functional Collaboration:

Work closely with Operations and Solutions teams to design and deliver value-added logistics solutions to customers.
Coordinate with Sales on new service requests for existing customers.
Ensure alignment and smooth execution of customer requirements across functions.

Contract & Renewal Management

Drive commercial strategies for renewal business across existing accounts
Ensure full alignment with MCL service scope and internal governance/approval processes
Lead and support contract negotiation.
Project & Initiative Support: Support and drive key initiatives and project implementations for assigned accounts to enhance service delivery and customer satisfaction.

Performance Management & Reporting

Develop, monitor, and review KPI performance with customers on a regular basis.
Coordinate with regional/global Account Management teams where required to ensure alignment and consistency.

RFQ & Commercial Management

Manage RFQ processes with assigned customers.
Work closely with Operations and Solutions teams to ensure timely and competitive proposal delivery.

Financial & Billing Management

Oversee billing processes with customers to ensure accuracy and timeliness.
Collaborate with Finance to follow up and support collection of overdue Accounts Receivable (AR).

Investment & Approval Coordination: Coordinate with Finance and Solution Design teams to prepare approval documentation for contract renewal investments following successful deal closure.

Yêu Cầu Công Việc

Education:

Bachelor’s Degree Holder (in Logistics & Supply Chain Management or related discipline preferred but not mandatory)

Experience:

At least 3-4 years’ experience in key account management in contract logistics/distribution center operations
Have Financial/Solution Design background (be preferred)

Functional Competencies:

Integrated commercial knowledge in distribution center services, transportation, freight forwarding, and Omni services would be an advantage
Good command of written and spoken English
Good in numbers and confident in customer-facing and presentation
Proven track record in negotiation and able to balance customer expectations and company requirements
Good problem solver with a positive attitude and teamwork approach at all times
Good MS Office, especially Excel, and PowerPoint.
Proactively manage transportation, readily moving and relocating as needed for work.

Thông tin khác

Bằng cấp: Đại học

Công Ty TNHH LF Logistics (Việt Nam)

Địa điểm Lô số 18 L1-2, Đường số 3, Khu công nghiệp Việt Nam - Singapore 2 (VSIP 2) - Phường Hoà Phú - Thành phố Thủ Dầu Một - Bình Dương.

Thông tin công ty

Qui mô công ty:
Loại hình hoạt động: 100% vốn nước ngoài
Website: https://www.maersk.com/

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Giới thiệu về công ty

Công ty LF Logistics là công ty con của tập đoàn Maersk, LF Logistics chuyên cung cấp dịch vụ hậu cần đa kênh. Là lựa chọn hàng đầu của các thương hiệu lớn trên toàn cầu, LF Logistics cung cấp giải pháp tổng thể về hậu cần và chuỗi cung ứng cho các ngành hàng may mặc, hàng tiêu dùng nhanh, dược phẩm, hàng điện tử, thực phẩm và đồ uống . Thông qua mạng lưới rộng khắp tại châu Á, LF logistics hợp tác chặt chẽ với hơn 400 thương hiệu và công ty bán lẻ toàn cầu để cung cấp các giải pháp kho vận và vận tải. Bên cạnh đó với mạng lưới giao nhận vận tải toàn cầu, LF Logistics mang tới cho khách hàng dịch vụ linh hoạt, hoàn hảo với trách nhiệm cao.

LF Logistics is part of A.P. Moller – Maersk, an integrated container logistics company working to connect and simplify its customers’ supply chains. As the logistics partner of choice for major local and multinational companies, LF Logistics offers a suite of integrated logistics and supply chain management services in the Fast Moving Consumer Goods, Food & Beverage, Footwear & Apparel and Retail sectors. Through its comprehensive distribution network in Asia, LF Logistics collaborates closely with over 400 brand owners and retailers to provide tailor-made warehousing and transport management solutions. Through its global freight forwarding presence, LF Logistics connects origins and destinations with flexibility, timeliness and responsiveness. Today, with the increasing importance of e-commerce and cross border trades, LF Logistics provides a total omnichannel-fulfilment solution and operates major regional hubs and consolidation centers to optimize inventory flow and ensure quick response.

We are committed to put our customers’ needs first. Global Markets are evolving fast, and we aim to connect, protect, and simplify our customers’ supply chain in response to these changes. We are on an exciting journey to transform the flow of goods, data and materials that sustain people, businesses and economies the world over – driving our vision as a true global integrator.