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Location
  • Lương

    Thỏa thuận

  • Kinh nghiệm

    Không yêu cầu kinh nghiệm

  • Số lượng

    1

  • Hết hạn nộp

    13/06/2026

Phúc lợi

  • Chế độ bảo hiểm
  • Du Lịch
  • Chế độ thưởng
  • Chăm sóc sức khỏe
  • Đào tạo
  • Tăng lương
  • Laptop
  • Phụ cấp
  • Nghỉ phép năm

Mô tả Công việc

Key Objective of Role

The key objective of this role to support the Customer Service Department in coordinating project activities, managing documentation, tracking project progress, and ensuring accurate reporting in compliance with company procedures and ISO standards.

Key Accountabilities

1. Project Coordination & Reporting

  • Maintain and update project tracking data throughout the project lifecycle
  • Coordinate delivery plans and monitor project schedules
  • Prepare and submit weekly reports, including shipment and fabrication status
  • Track project progress and proactively follow up on delays or issues with relevant teams

 2. Documentation & Contract Management

  • Prepare and administer sales contracts for new and ongoing projects
  • Process document signing via Docusign and maintain proper filing systems
  • Ensure all project documentation is accurate, complete, and up to date

3. NCR Management

  • Record and maintain a log of customer NCRs
  • Follow up with relevant departments to ensure timely investigation and closure
  • Coordinate corrective and preventive actions with internal teams

4. ISO Documentation

  • Prepare and compile ISO documentation for completed projects on a quarterly basis
  • Ensure all documents are complete, accurate, and compliant with ISO standards
  • Revise and update documentation based on feedback from the CS Assistant Manager.

5. Customer Visit Arrangement & Expense Handling

  • Arrange logistics for customer visits (transportation, accommodation, meals)
  • Handle expense claims, advance requests, and supporting documentation
  • Provide administrative and coordination support for internal activities

Yêu Cầu Công Việc

Qualification: Bachelor’s degree in Business Administration

Experience: At least 1–2 years of experience in Customer Service, Sales Admin, or similar roles.

Skills/Competency:

  • Strong communication and coordination skills
  • Proficiency in Microsoft Office, particularly Excel
  • Good problem-solving skills and ability to work under pressure
  • Good command of English (both written and spoken)
  • Attention to detail and strong organizational skills.

Thông tin khác

  • Bằng cấp: Đại học
Địa điểm Số 11, đường 9A, KCN Biên Hòa 2, Phường Long Hưng, Tỉnh Đồng Nai, Việt Nam
Thông tin công ty
  • Qui mô công ty:
  • Loại hình hoạt động: Trách nhiệm hữu hạn
  • Website:
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Giới thiệu về công ty

Nova Buildings Private Limited is a manufacturer of structural steel and a regional solutions provider for pre-engineered buildings and pre-fabricated building designs. It is registered with a holding company in Singapore and has a presence in five countries in Southeast Asia.

With our regional manufacturing hub in Vietnam, we leverage on Vietnam’s ability to import and export a range of steel material at competitive prices to ensure customers get the best value in the end solution. Our manufacturing facility is certified with industry accreditations and standards to give you peace of mind in the custom engineered metal buildings systems we supply.

Our vision is to deliver the Nova Difference by understanding our customers’ needs comprehensively, and creating a positive and personal experience that impacts their work lives. We work towards our vision by adopting a Nova Mindset – the way we approach a problem innovatively with the aim to bring a positive transformation to our customer experience.

Nova Buildings aims to bring sustainable and innovative solutions to companies that require answers to contemporary challenges. Our strong connections in the industry enable us to collaborate with diverse suppliers and services providers in the building and construction ecosystem, to bring specialized and cost-effective solutions to our customers.

Quality goes beyond the solutions we deliver into the relationships we cultivate within this region. By developing quality relationships, we provide the gateway and ease of access to a host of reputable solutions and services on local ground, with the aim to improve your experience and make your project delivery as seamless as possible.

The company values consistency and commitment in all aspects of the business, from dependable quality and design integrity, to accountability to our customers. We do not compromise on our business standards and work ethics as we deliver on our promises.

Leveraging on our lean outfit, Nova Buildings responds to needs of customers with agility and is nimble in resolving issues on the ground during delivery. A humble setup also means we are actively pursuing efficiencies and channel collaboration through the advent of technology.

In Nova, passion speaks loudest and action echoes commitment.

Việc làm đang tuyển

Customer Service Assistant

CÔNG TY TNHH NOVA BUILDINGS VIỆT NAM

$ Thỏa thuận

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