Địa điểm

Hồ Chí Minh

Location
  • Lương

    Thỏa thuận

  • Kinh nghiệm

    Không yêu cầu kinh nghiệm

  • Số lượng

    1

  • Hết hạn nộp

    03/07/2026

Phúc lợi

  • Chế độ bảo hiểm
  • Du Lịch
  • Chế độ thưởng
  • Chăm sóc sức khỏe
  • Đào tạo
  • Tăng lương
  • Phụ cấp
  • Công tác phí
  • Nghỉ phép năm
  • Laptop
  • Xe đưa đón
  • Phụ cấp thâm niên

Mô tả Công việc

1. Sales and Logistics Administration

  • To ensure the effective and smooth operation of sales administration and logistical data updates on a daily basis

  • Ensure the effective and smooth operation of sales administration, including the ordering process, resolving order queries, and managing delivery status queries

  • Provide sales teams with information on order status, stock situation, back-order filling, and late payments

  • Handle daily tasks such as preparing mill certificates for projects, printing and sending sales orders for customer signatures, and collecting and classifying delivery orders from warehouses for the finance department

  • Update all information related to dispatching results, imported ship schedules, and truck/container details, and work closely with logistics to ensure on-time, correct deliverie

2. Customer Service & Policy Support

  • To support the development and communication of customer service standards and policies to the team and customers on a daily basis

  • Ensure that customer service activities are well-rated by customers and monitored by the management team, linked to individual KPIs set by the customer service supervisor

3. General Operations & Coordination

  • To provide proactive coordination and support for various departments, including safety, sales, warehouse, and finance

  • Closely and proactively coordinate with the safety team in monitoring, reminding, and recording all unsafety working cases and proposing daily action plans

  • Provide support to the line manager in solving delivery-related problems and other assigned duties

  • Others tasks assigned by manager

Yêu Cầu Công Việc

  • Bachelor’s degree in any field

  • Minimum 2 years of experience in customer service

  • Good interpersonal, communication and problems solving skills

  • Able to communicate in English

  • Experience with SAP

  • Flexibility under pressure and in response to changing needs

Thông tin khác

  • Bằng cấp: Đại học
Địa điểm Tòa nhà Harbour View, lầu 7, 35 Nguyễn Huệ, Quận 1, Tp. Hồ Chí Minh
Thông tin công ty
  • Qui mô công ty:
  • Loại hình hoạt động: 100% vốn nước ngoài
  • Website: http://knauf.com.vn/
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Giới thiệu về công ty

Knauf is a synonym for gypsum – among construction experts and enthusiasts. This proverbial association of a building material with a manufacturer’s name is not just coincidence. It is the result of decades of hard work and consistently high quality.

KNAUF GROUP
Knauf is one of the world’s leading manufacturers of modern insulation materials, drylining systems, plasters and accessories, thermal insulation composite systems, paints, floor screed, floor systems, and construction equipment and tools. With more than 320 production facilities and sales organizations in over 90 countries, 43,500 employees worldwide, and sales of 15.6 billion Euro (in 2024), the Knauf Group is without doubt one of the big players on the market – in Europe, the USA, South America, Russia, Asia, Africa, and Australia.

KNAUF IN ASIA PACIFIC
Knauf’s venture into Asia began in the 1990s and has ever since expanded its operations to become a leading brand trusted by customers. The acquisition of USG Boral in 2021 only added to Knauf’s strength and capabilities to become the best supplier for customers.
Knauf’s aim is to be one of the market leaders for safe, healthy, and comfortable design of living spaces. With the most experienced, talented, and diversified people operating over 30 production facilities across the region, we deliver the high-quality products required for the construction of sustainable, safe and comfortable buildings. With an extensive distribution and sales network, our dedicated teams provide expertise backed by unparalleled quality service to provide the right solutions for your needs.
At Knauf, we are committed to deliver only the best to you – our customers and partners.

KNAUF VIETNAM
Knauf Vietnam company size is about 300 employees, head office is located in Ho Chi Minh city and representative office in Ha Noi, 2 plants at Hai Phong (Dinh Vu Industrial Zone) and HCM (Hiep Phuoc industrial zone). 

- HoChiMinh Office (Headquarter): 
Habour View Tower, Floor 07
Nguyen Hue Street, Ben Nghe Ward
Dist 1, HCM City

- Ha Noi office: 
8th Floor, Capital Tower,
29 Lieu Giai, Ba Dinh Dist., Hanoi

- HCM Plant
Lot B3a, Hiep Phuoc IP, Hiep Phuoc Commune
Nha Be Ward, HCMC, Vietnam
 
- Hai Phong Plant:
Plot CN4.4A, Dinh Vu Industrial Zone,
Dong Hai 2 Ward, Hai An Dist.,
Dinh Vu - Cat Hai Economic Zone, Hai Phong.

Thông điệp từ Công ty

A career at Knauf means uncovering the power of opportunity. We have big growth plans and an ambitious vision of how to evolve the manufacturing and construction industries into sustainable forces for good, as we strive to create a more balanced world.

We believe in empowering everyone, from every walk of life and with every skill set, to explore what opportunity means to them. In this way, we support the positive changes that ultimately result in products and ways of thinking that can make a difference.

Việc làm đang tuyển

Customer Service Executive

Knauf Việt Nam

$ Thỏa thuận

Hồ Chí Minh
Cập nhật: 

Giám sát Kinh doanh Kênh bán lẻ (Đồng Nai)

Knauf Việt Nam

$ Thỏa thuận

Hồ Chí Minh
Cập nhật: