- Qui mô công ty:
- Loại hình hoạt động: Trách nhiệm hữu hạn
- Website: https://shinhan.com.vn/
a. QR Registration:
- Perform daily QR code merchant registrations on the system.
b. Issue Resolution & Support:
- Act as the first point of contact to handle inquiries and disputes from partners, merchants, branches, and T.Os.
- Provide timely support during merchant onboarding, usage, and after-sales services.
c. Collaboration & Communication:
- Liaise with internal teams and external partners to ensure smooth operations and fast resolution of technical or transaction issues.
d. Reporting:
- Prepare and submit relevant operational and performance reports as required.
e. Other Duties:
- Perform additional tasks as assigned by the line manager.
- Bachelor’s degree in Economics, Banking, Finance, or related fields.
- Experience with business process modeling and documentation tools is a plus.
- Strong verbal and written communication skills.
- Ability to work effectively with cross-functional teams.
- Proficient in Microsoft Office (Word, Excel, PowerPoint); experience with reporting tools is an advantage.
- Demonstrated teamwork, problem-solving, and time management skills.
Shinhan Bank is one of the leaders in Korean financial institutes with more than 100 years of traditional prestige. We have more than 1,000 inbound branches and the largest customer base in Korea, and 50 networks in 14 countries.
Shinhan Bank Vietnam Limited (“Shinhan Bank”) is a subsidiary of Shinhan Bank Korea, an affiliate of Shinhan Financial Group (SFG).
Shinhan Bank Korea operates in 20 countries with 168 global network. Particularly in Southeast Asia, Shinhan Bank Korea is located in the following markets: Vietnam, Indonesia, Singapore, Philippines, Myanmar, Cambodia.
In Vietnam, Shinhan Bank’s history can be traced back to 1993 when the bank first opened the representative office in Ho Chi Minh City. Over the history of nearly 30 years, Shinhan Bank Vietnam has built a broad network up to 46 branches/ transactions office from the North, the Central and the South of Vietnam. Currently, Shinhan Bank Vietnam has been offering a diversified portfolio of tailored corporate and individual banking products and solutions.
Shinhan Bank Vietnam was awarded the “Best Retail Foreign Bank in Vietnam 2020”, the “Best International Bank in Vietnam 2021 and 2022” by International Business Magazine; the “Best Foreign Digital Bank in Vietnam 2021 and 2002” by World Economic Magazine and the “Best Company To Work For In Asia” for four consecutive years (2019-2022) by HR Asia Publication
If you desire to build an extraordinary career with Shinhan Bank Viet Nam and believe that you can make a difference, we invite you to submit your application for the following post:
Shinhan Bank Vietnam
$ Thỏa thuận
Shinhan Bank Vietnam
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