Logistics Customer Service Executive

Địa điểm

Hồ Chí Minh

Ngày cập nhật
02/04/2026
Ngành nghề
Dịch vụ khách hàng, Xuất nhập khẩu
Hình thức
Nhân viên chính thức
Cấp bậc
Nhân viên

Lương
10 - 15 triệu VNĐ
Kinh nghiệm
Không yêu cầu kinh nghiệm
Số lượng
1
Hết hạn nộp
01/05/2026

Phúc lợi

Chế độ bảo hiểm
Du Lịch
Chế độ thưởng
Chăm sóc sức khỏe
Đào tạo
Tăng lương

Mô tả Công việc

Job Summary:

We are looking for a detail-oriented and proactive Customer Service Executive to oversee daily logistics operations, ensuring smooth freight forwarding processes while handling administrative tasks. The ideal candidate will coordinate shipments, manage documentation, and support operational efficiency.

Key Responsibilities:

Logistics & Freight Forwarding Operations:

Coordinate and monitor freight forwarding activities, including import/export, customs clearance, and shipment tracking.
Liaise with shipping lines, airlines, transporters, and other stakeholders to ensure timely and cost-effective delivery.
Prepare and verify shipping documents (BL, AWB, invoices, packing lists, etc.).
Handle operational issues in organizing clients’ shipments.
Track shipments and update clients on cargo status.

Support reporting and basic office administration when required. including procurement, inventory management, and coordination with vendors.

Yêu Cầu Công Việc

Requirements:

Bachelor’s degree in Logistics, Supply Chain, Business Administration, or a related field.
2+ years of experience in logistics, freight forwarding, or supply chain operations.
Excellent communication and problem-solving skills.
Proficiency in Microsoft Office (Excel, Word, Outlook) and logistics software (e.g., Cargo Wise, SAP, or equivalent).
Ability to work under pressure and manage multiple tasks efficiently.

Preferred Qualifications:

Experience in handling sea freight, air freight, and land transport operations.
Familiarity with incoterms, HS codes, and trade compliance.
Multilingual skills are a plus (e.g., English, Mandarin, or any regional language).

Benefits: