Online Sales Specialist

Địa điểm

Hà Nội

No. 8 Quang Trung Street, SHG Building, Ha Dong District, Ha Noi

Ngày cập nhật
15/12/2025
Ngành nghề
Tiếp thị trực tuyến, Bán hàng / Kinh doanh, Dịch vụ khách hàng
Hình thức
Nhân viên chính thức
Cấp bậc
Nhân viên

Lương
Thỏa thuận
Kinh nghiệm
Không yêu cầu kinh nghiệm
Số lượng
1
Hết hạn nộp
13/01/2026

Phúc lợi

Chế độ bảo hiểm
Du Lịch
Chế độ thưởng
Chăm sóc sức khỏe
Đào tạo
Tăng lương
Laptop
Phụ cấp
Xe đưa đón
Đồng phục
Nghỉ phép năm

Mô tả Công việc

- Respond to Customer Inquiries: Deliver timely and accurate responses via online channels (e.g., CRM, messaging platforms).

- Maintain Professionalism: Interact with customers courteously and professionally.

- Product Knowledge: Develop a working knowledge of our automotive products and services.

- Troubleshooting: Assist with product-related questions or technical concerns.

- Recordkeeping: Maintain detailed and organised records of all customer interactions.

- Collaboration: Share insights and support across team members and shifts.

- Training Participation: Attend structured training to align with our service standards and shift requirements.

Additional notes :

- Candidates must be willing to work rotating shifts, including potential weekend coverage, as per operational needs.

- Fairness in scheduling and staff wellbeing are prioritized through structured planning.

- New hires will undergo an initial training period during office hours (9:00 AM – 6:00 PM) before being assigned to alternate shifts.

- In addition to the duties listed above, the position holder must carry out tasks assigned by the supervisor that are essentially related to duties.

Yêu Cầu Công Việc

- College or University education, minimum one year experience.

- Excellent written English: Critical for customer communication.

- Typing Speed: Minimum of 40 words per minute (WPM).

- Automotive Knowledge (Desirable): Experience with suspension and mechanical components.

- Customer Service Experience: Proven success in online support environments.

- CRM Experience: Familiarity with Freshdesk/Freshsales is beneficial.

- Team-Oriented & Self-Motivated: Ability to thrive in both team and solo environments.

- Flexible & Resilient: Capable of adapting to shifting rosters and maintaining performance.

Thông tin khác

Bằng cấp: Đại học

Công Ty TNHH Zeder Việt Nam

Địa điểm Đường số 10, KCN Long Thành, xã Tam An, huyện Long Thành, tỉnh Đồng Nai.

Thông tin công ty

Qui mô công ty:
Loại hình hoạt động: 100% vốn nước ngoài
Website: https://zedercorp.com/

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Giới thiệu về công ty

ZEDER Corporation is the merged entity of Fulcrum Suspensions & Redranger.

Together Fulcrum & Redranger bring together decades of local and global leadership in the Automotive Aftermarket. Combined ZEDER is the world’s largest and leading manufacturer of automotive polyurethane bushings and related accessories with operations in Australia, US, UK, and Vietnam.

In Australia, the merged entity is the largest automotive steering and suspension business in the country with Wholesale and Retail Workshop operations nationally.

The post-merger plan includes expediting global expansion through both consolidation (M&A) and investment in innovation, IT, manufacturing, logistics, people, sales and marketing to ultimately strengthen ZEDER Corporation’s global leadership role.

Thông điệp từ Công ty

Proudly Australian owned and operated business built on the combined strengths of Fulcrum Suspensions & Redranger with brands that pioneered the elastomer suspension bushing market throughout Australasia from the 70’s.

Today ZEDER provides the aftermarket & specialty aftermarket across the globe with products that exude innovation, quality and value.