129770 - Senior Technical Support - Trading

RGF HR Agent Vietnam Co., LTD

Nộp Đơn Ứng Tuyển

Địa điểm

Hồ Chí Minh

Ngày cập nhật
23/04/2026
Ngành nghề
Bán Hàng Kỹ Thuật
Hình thức
Nhân viên chính thức
Cấp bậc
Nhân viên

Lương
18 - 20 triệu VNĐ
Kinh nghiệm
Không yêu cầu kinh nghiệm
Số lượng
1
Hết hạn nộp
31/05/2026

Phúc lợi

Chế độ bảo hiểm
Du Lịch
Chế độ thưởng
Chăm sóc sức khỏe
Tăng lương
Đào tạo

Mô tả Công việc

- Working location: District 1, HCM, will move to District 2 (change to office with showroom)
- Monthly Salary: 18,000,000～20,000,000VND

Position Objective/Expectation
On-site work, including handling important cases and customer complaints, as well as internal customer support, training for agents, and technical support

Job Responsibilities
- Support for on-site work, troubleshooting
- Training on connecting and operating our company's software and printer equipment
- Responding to customer inquiries
- Data aggregation and reporting (customer database, machine installation, operation, troubleshooting, etc.)
- Providing reports tailored to the situation
- Interpreting, training, and other instructional activities

Yêu Cầu Công Việc

Necessary Skill / Experience

Business level in English (internal-External communication, Interpretation, Reporting)
Having more than 3-4 years of experience in Technical support positions of Printing Machines. inkjet printing machines, Offset, Cutting Protta, or related printing equipment （Prefer Japanese or Chinese companies)
Can go on a business trip (depends on the project)
Having good knowledge of Technical
Other Skills: PC Skills. Microsoft Office (Excel, Word, PowerPoint)
Can use design software（Illustrator, CorelDraw) - Basic knowledge or Experience or above

Preferable Skill / Experience

Having Chinese speaking skills or Japanese Speaking skills
Having good knowledge of Industrial Printing Equipment

NOTICE:
Only shortlisted candidates will be approached by RGF's consultant. Your resumes will be recorded in our system, and you will receive our Job Introduction Auto-email with suitable jobs in the coming time. Please check your email regularly to get our vacant job. Thanks so much!

Thông tin khác

Bằng cấp: Đại học
Giới tính: Không yêu cầu
Độ tuổi: 27 - 37 tuổi

RGF HR Agent Vietnam Co., LTD

Địa điểm Centec Tower, 72-74 Nguyen Thi Minh Khai, Ward 6, Dist. 3, HCMC, Vietnam

Thông tin công ty

Qui mô công ty:
Loại hình hoạt động: Trách nhiệm hữu hạn
Website:

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Giới thiệu về công ty

RGF stands for RECRUIT GLOBAL FAMILY, a global brand of Japan's largest recruiting and information service company, Recruit Holdings Co., Ltd.

We created this brand out of our commitment to take on a new challenge to leverage on Recruit Group's more over 50 years of industry experience and business network in Japan, to provide new opportunities to our clients across the region.

RGF HR AGENT takes charge of RGF's business entity in general recruitment services. We provide total human resource services to clients at every stage of staff placement, such as evaluation, remuneration, and staff training. At the same time, we assist job-seekers in various ways to find the right job according to their individual preferences and experiences. Besides our services to assist full-time staff recruitment, we also offer a range of support services for RPO (Recruitment Process Outsourcing) and contract base/temporary recruitment needs.

Our company's status as the Japan's #1 market share holder in human resource, temporary staffing, and job advertisement field makes it possible for us to provide high quality total human resource management services not only in Japan but across the region.

RECRUIT = RGF will continue to take up the challenge to be the #1 recruitment agency in Asia, beyond national boundaries.