Overall purpose of the job:
Responsible for managing and supervising General Affairs operations, including employee services, administration services, facilities, vendors, contracts, budget, compliance and process improvement, and company events; ensuring stable, efficient, cost-conscious and service-oriented support to business operations and employee experience.
MAIN DUTIES
1. Manage General Affairs Operations & Employee Services
• Oversee daily GA operations and employee services, including office administration, facilities, transportation, canteen, uniforms, stationery, business trip support and other employee-related services.
• Ensure GA services are delivered timely, effectively and in line with company policies.
2. Manage Vendors, Contracts & Service Quality
• Manage GA vendors, service contracts, renewal schedules, payment coordination and service performance.
• Work with suppliers and internal departments to ensure service quality, cost efficiency and proper documentation.
3. Control Budget, Cost & Reporting
• Monitor GA expenses against approved budget and follow up related payments.
• Prepare regular reports on GA operations, expenses, vendors, service issues and improvement actions.
4. Coordinate Company Events & Workplace Support
• Plan and coordinate company events, employee activities and workplace support services.
• Support initiatives that improve employee experience, workplace environment and internal service satisfaction.
5. Drive Process, Compliance & Team Coordination
• Ensure compliance with internal policies, safety, environment, fire protection, audit/ISO and related requirements.
• Review and improve GA policies, procedures, forms and tracking systems.
• Supervise, lead and coach GA team members, coordinate with departments, resolve issues and perform other tasks as assigned.
6. Other duties assigned by Company
Report to: Head of Human Resources & General Affairs
