Job Purpose: The Global Compliance & Regulatory Affairs Manager will be responsible for ensuring that all products manufactured by Jordan Manufacturing Company Inc. meet U.S. and international regulatory requirements, as well as specific compliance standards of large retail customers. This role serves as the primary liaison between retailers, testing laboratories, sourcing partners, and internal teams to ensure product safety, labeling accuracy, documentation readiness, and audit success. The ideal candidate will have strong technical and communication skills and have experience in
- Reports To: Senior Product Development and Compliance Manager
- Location: On-site at plant in Long An (Tay Ninh), Vietnam
- Department: Product Development & Compliance
- Classification: Full-time, Exempt
Job Duties and Responsibilities:
Compliance & Customer Requirements
- Manage compliance requirements for large national retailers & e-tailors (e.g., Walmart, Target, Costco, Home Depot, Lowe’s, Wayfair, Amazon, etc.), and industrial business partners (automotive filtration, geotextile, etc.).
- Seek and maintain industry, geographic, and customer-specific compliance manuals, testing protocols, and restricted substance lists and communicate this information cross functionally through the organization.
- Own onboarding, annual renewals, and ongoing compliance updates with all customers
- Serve as the primary point of contact for compliance-related inquiries, audits, and corrective actions
Regulatory & Product Safety Compliance
- Ensure compliance with all applicable regulations, including but not limited to:
- Flammability standards (e.g., CA TB 117-2013)
- Labeling requirements (law labels, fiber content, country of origin, care instructions)
- Chemical compliance (REACH, CPSIA, Prop 65, PFAS, heavy metals, restricted substances)
- Weather resistance & performance standards as required by retailers and internal standards
- Monitor regulatory changes (global, USA state and Federal) and proactively assess impact to products and materials
Testing & Certification Management
- Develop, manage and execute third-party testing programs with accredited labs (e.g., Intertek, SGS, Bureau Veritas, UL)
- Develop and maintain testing matrices by product category, retailer, and material
- Review test reports for accuracy and compliance prior to submission to retail partners
- Coordinate testing failures, root cause analysis, and corrective action plans as needed
Documentation & Data Management
- Maintain complete and audit-ready compliance documentation, including:
- Test reports
- Certificates of compliance
- Supplier declarations
- Technical data sheets
- Law label records
- Ensure accurate and timely submission of documentation through retailer compliance portals
- Create internal data repository to be managed and updated on a regular basis
Supplier & Material Compliance
- Work closely with sourcing team and raw material vendors (fabric mills, fiber suppliers, etc. ) to ensure compliance for relevant customers and consumers.
- Review and approve material compliance documentation prior to production
- Partner with sourcing and product development teams during new material onboarding
Internal Collaboration & Training
- Partner with Quality, Product Development, Sourcing, and Operations teams to embed compliance early in the product lifecycle
- Train internal teams on retailer requirements, regulatory standards, and best practices
- Support internal and external audits including GRS, ISO, SMETA etc.
