IT Helpdesk

Địa điểm

Ngày cập nhật
16/06/2026
Ngành nghề
CNTT - Phần mềm, CNTT - Phần cứng / Mạng, Sản xuất / Vận hành sản xuất
Hình thức
Nhân viên chính thức
Cấp bậc
Nhân viên

Lương
Thỏa thuận
Kinh nghiệm
Không yêu cầu kinh nghiệm
Số lượng
1
Hết hạn nộp
31/07/2026

Phúc lợi

Chế độ bảo hiểm
Du Lịch
Chế độ thưởng
Chăm sóc sức khỏe
Đào tạo
Tăng lương
Laptop
Xe đưa đón
Nghỉ phép năm

Mô tả Công việc

Summary/Objective: Provides technical support, supports final users in the whole organization, and provides service to solve different hardware and software problems, makes repairs and gives preventive maintenance for the hardware, solves possible glitches in specific systems in every identified area.

Essential Functions/Responsibilities:

Assist in daily operations of the MIS department, including problem determination, evaluation, and corrections.
Phone system support
Global User Ticket Entry
User Desktop Support for Vietnam (Operating System, applications, Hardware, external devices)
Remote support for Satellite locations (US, Costa Rica, Asia, Europe, South America)
Procurement functions and relationships pertaining to the necessary hardware and software needed to properly maintain company information systems.

“The responsibilities as defined are intended to serve as a general guideline for this position. Associates may be asked to perform additional tasks depending on strengths and capabilities.”

Yêu Cầu Công Việc

1. 2 – 5 Years’ Experience in an MIS Support position.

2. Experience in PC Software based IS environment with an emphasis on troubleshooting.\

3. Good English communication

4. Manufacturing experience is preferred.

Working time: Mon-Fri, 7:30-16:30.

What you get?
· 2-month probation time with 100% salary
· 13th month salary
· Performance bonus 2 times/year
· Annual salary review
· Private Health insurance for the employee, employees’ spouse, children, parents-in-law with a sum insured up to 181 million/year/person
· Annual company trip
· Transportation allowance
· Month birthday gift from Trade Union
· Gifts on special occasions (ex: women’s day, ,…)
· Bonus on public holidays: International labor’s day, Independent’s day…
· Seniority bonus up to 15 mil
· 12 annual leaves/year + 12 public holidays/year
· Traning course: Teamwork, Leadeship & Communication, Train the Trainer, DNA.....
· Opportunity for oversee training
· Very supportive teammates and manager, respective & open-minded working environment

FOLLOW US VIA FB & LINKEDIN: "Samtec Vietnam" for further recruitment information.

Thông tin khác

Bằng cấp: Cao đẳng

SAMTEC VIETNAM COMPANY LIMITED

Địa điểm Factory 29, street no. 9-7, Long Thanh Industrial Zone, Tam An, Long Thanh, Dong Nai

Thông tin công ty

Qui mô công ty:
Loại hình hoạt động: Công ty đa quốc gia
Website: https://www.samtec.com

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Giới thiệu về công ty

Samtec is the service leader in the electronic interconnect industry and a Global Manufacturer of Connectors, Cables, Optics, and RF Systems. Founded in 1976 by Sam Shine, at New Albany, US. Our differentiator – the way we went to market – was to provide the best, most personalized customer service in the industry. Our exceptional service coupled with the most advanced technology is what has enabled us to have 33 global locations including dual sourced manufacturing capabilities and more than 5000 employees at Samtec.

We are making the most advanced technology products possible that impact our world everyday like powering cutting-edge medical equipment breaking through the barriers of the aerospace and automative industries enabling energy efficient innovation and driving data and communications products that bring people together our customers and our employees inspire us to do better everyday impact we can make together.

With more than 713$ million in revenues in 2017 all global. We officially started operations in May 2017 in Viet Nam at Long Thanh Industrial, Dong Nai. We are expanding our business and opening many employment opportunities for dynamic, ambitious and skillful with right attitude to join and grow with us.