Địa điểm

Hồ Chí Minh

Location
  • Lương

    20 - 30 triệu VNĐ

  • Kinh nghiệm

    Không yêu cầu kinh nghiệm

  • Số lượng

    1

  • Hết hạn nộp

    10/07/2026

Phúc lợi

  • Chế độ bảo hiểm
  • Du Lịch
  • Chế độ thưởng
  • Chăm sóc sức khỏe
  • Đào tạo
  • Tăng lương
  • Laptop
  • Nghỉ phép năm

Mô tả Công việc

1. School Operations Management:

  • Manage the onboarding of new students in compliance with the school procedures.
  • Schedule the school classes and student community activities following the K&U VN headquarter guidelines.
  • Manage the teachers schedules to cover all classes, community activities, internal events and demo classes.
  • Manage and control the inventory of the school didactic materials and stationaries.
  • Ensure the school is always clean and tidy.

2. Academic success management:

  • Proactively participate in the teacher selection process
  • Manage and execute the Kids&Us academic procedures in full compliance
  • Implement all corrective measures requested from Kids&Us Vietnam Academic Management in compliance to Kids&Us standards
  • Make requests for teachers’ reinforcement trainings to the Academic Management

3. Customer experiences management and commercial support:

  • Develop a close relationship and high level of trust with the families by following the parent-teacher communication protocol of the school
  • Be accountable for all interactions with parents at the school to ensure parents and students satisfaction, resolve issues that emerge, and escalate to higher management as required
  • Work in close collaboration with the commercial function and provide full support to drive customer retention and student referrals
  • Ensure compliance to Kids&Us English-only environment is respected by all staff while communicating with the students of the school
  • Actively participate in all CX initiative of the organization

4. People engagement and development:

  • Manage and evaluate the performance of the services team of the school in line with the organization’s HR policies and procedures.
  • Ensure compliance to the organization’s training programs and policies.
  • Drive the engagement level in the team and stimulate high morale in the school.

Yêu Cầu Công Việc

  • Strong customer experience mindset
  • Very result-oriented
  • Effective communication and ability to influence stakeholders.
  • Good organization skills
  • Solution driven mindset and ability to effectively mitigate issues smoothly
  • Leadership and people development skills
  • Professional appearance
  • Able to work under pressure and flexible working hours, including evenings and weekends.
  • Computer literacy

Qualification and Experience Required

  1. Education: Bachelor's degree. English Major or Business Administration is preferred.
  2. Languages: Vietnamese and Proficiency level of English comparable to WSE Level 13.
  3. Previous Experience:
  • Minimum 3 years' experience in education industry
  • Minimum 1 year in management role (not necessarily in Education industry)

ATTRACTIVE BENEFITS:

  • 100% salary during the 2-month probation period
  • Full salary-based social insurance contribution after 2 months;
  • Guided and trained by a team of experienced and professional mentors;
  • 15 days of annual leave (not including public holidays);
  • English lessons at Wall Street English;
  • Personal insurance package from the first working day;
  • Work in an English-speaking environment with young, open-minded, and friendly colleagues and managers;
  • Opportunities for promotion and quarterly salary reviews based on performance.

Thông tin khác

  • Bằng cấp: Đại học
Địa điểm 21 Lê Qúy Đôn, Q. 3
Thông tin công ty
  • Qui mô công ty:
  • Loại hình hoạt động: Trách nhiệm hữu hạn
  • Website: https://wallstreetenglish.edu.vn/danh-sach-tuyen-dung/
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Giới thiệu về công ty

Wall Street English Vietnam

21 Le Quy Don Street, Ward 6, District 3, Ho Chi Minh City

* Company Introduction:

Wall Street English is an English Language School business with strong growth targets for new centres in existing territories, acquiring master franchises and in starting up in new countries. Here at Wall Street English we, a world class company and a member of the Pearson global family believe in the power of personal learning as a source of good, as a source of growth and as a source of empowerment. We do offering unique learning method that helps people all over the world succeed in acquiring English language, opening a whole world of opportunities both personally and professionally.

First established in Italy in 1972 under the name of Wall Street Institute, we have been rebranded into Wall Street English in 2013 as we know nowadays. What started from an idea of developing a new way to teach people English has grown into a place with over 400 learning centers in 27 countries with an enrollment of 3,000,000 students.

We have corporate offices in Baltimore, Hong Kong and Barcelona. We operate primarily through franchising but also own and operate our own centres in Germany, Italy, Brazil, Indonesia and in China. We are the marketing leaders in English Language Teaching and are experience rapid growth.

Currently we have 06 centers in Ho Chi Minh City and will continue to expand to end of year. Our centers are designed, built and equipped to the premium standards, thus providing teachers, employees and students with an excellent study and work environment. We place a strong emphasis on academic quality and this is reflected in our approach to teacher recruitment, development, support and management.

* Why work with us? 

- We offer a unique learning method that helps people succeed in learning the English language, which opens a whole world of both personal and professional opportunities.

- Wall Street English is a fun, dynamic, experienced, hard-working and friendly working environment that exceed Client expectations every day. Our commitment to quality services and support continues to propel our growth and success. 

- We are a premier provider of motivated and highly trained consultants and professional personnel who have the unique skills and expertise necessary to help our Clients meet their individual and business goals in a cost effective manner. 

- As a company, we’ve developed and enforce a Code of Ethics. This code is designed to clarify and solidify the expectations and standards the company sets for its employees. It is our goal to hire only the best qualified people for employment opportunities available whether locally, nationally or globally.

* We provide:
• Paid professional training and development
• Opportunities for promotion and career development
• A professional international working environment
• Committed colleagues.

* Benefit:
• Competitive salary 
• Medical insurance
• Generous bonus scheme
• Paid annual leave
• Paid training
• Opportunities for advancement
• Free unlimited access to the Wall Street English Courses 
• Professional, fun and exciting work environment
• Ample opportunities to speak and practice English

We are always looking for talented people who have passions for helping people through English education

Việc làm đang tuyển

Content Lead

Wall Street English

$ Thỏa thuận

Hồ Chí Minh
Cập nhật: 

School Sales Supervisor - Edtech

Wall Street English

$ Thỏa thuận

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Cập nhật: 

School Service Manager

Wall Street English

$ 20 - 30 triệu VNĐ

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Cập nhật: 

Trưởng nhóm học thuật về lập trình - Bình Tân

Wall Street English

$ Thỏa thuận

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Cập nhật: 

Brand Manager

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$ Thỏa thuận

Hồ Chí Minh
Cập nhật: 

School Sales Leader - English courses for kids - Tân Phú

Wall Street English

$ Thỏa thuận

Hồ Chí Minh
Cập nhật: 

Giáo viên dạy lập trình - quận 9

Wall Street English

$ Thỏa thuận

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Cập nhật: 

School Sales Supervisor

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$ Thỏa thuận

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Cập nhật: 

Academic Coach - Cố Vấn Học Tập

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$ 10 - 12 triệu VNĐ

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Cập nhật: 

Content Writer

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$ Thỏa thuận

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Cập nhật: