Business Intelligence Analyst

Địa điểm

Hồ Chí Minh

Ngày cập nhật
06/05/2026
Ngành nghề
Bán lẻ / Bán sỉ, Bán hàng / Kinh doanh, CNTT - Phần mềm
Hình thức
Nhân viên chính thức
Cấp bậc
Nhân viên

Lương
Thỏa thuận
Kinh nghiệm
Không yêu cầu kinh nghiệm
Số lượng
1
Hết hạn nộp
30/06/2026

Phúc lợi

Chế độ bảo hiểm
Du Lịch
Chế độ thưởng
Chăm sóc sức khỏe
Đào tạo
Tăng lương
Laptop
Phụ cấp
Công tác phí
Nghỉ phép năm

Mô tả Công việc

KEY RESPONSIBILITIES:

1. Data Management & Department Head Reporting

Design standard weekly, monthly, and quarterly reports for revenue streams such as: commissions, management fees, unused revenue, total transaction value, gross profit, customer pipeline, usage rate, co-branded card programs, etc.
Review and reconcile data across systems: CRM, invoicing, finance, and product usage.
Standardize KPI definitions company-wide: qualified leads, deal closing rate, transaction completion time, breakage rate, offer usage rate, etc.
Set up and automate visual reporting systems for the CEO and relevant departments.
Establish early warning systems for abnormal growth indicator trends.

2. Program Effectiveness Evaluation

Build ROI measurement frameworks for programs such as: point redemption, e-gift vouchers, co-branded card promotions, and retailer co-sponsored campaigns.
Analyze pre- and post-launch program effectiveness: including revenue uplift, offer usage rate, customer acquisition cost/lifetime value (CAC/LTV), and net new user growth.
Identify success or inefficiency drivers: by industry, channel, messaging, user behavior, and technical readiness.
Recommend A/B testing plans, budget optimization, offer assortment, and deployment models.

3. Sales Performance Measurement

Develop individual performance dashboards for the sales team, covering: number of meetings, proposals sent, CRM adherence, deal closing rate, revenue, and total transaction value.
Analyze performance by customer segment: industry, region, contract value, onboarding time.
Propose incentive policies based on actual profit contribution and debt collection capability.
Participate in standardizing sales process stages and evaluation criteria for each stage.

4. Industry Reports Publishing

Compile in-depth industry reports (Banking, Insurance, FMCG, etc.): including behavioral data, case studies, and benchmark metrics.
Standardize documentation structure: executive summary, key findings, and visual data appendix.
Collaborate to publish bilingual (Vietnamese – English) versions for sales teams, strategic partners, and B2B communications.

5. Other tasks as assigned by direct manager.

Yêu Cầu Công Việc

REQUIREMENTS:

Education: Bachelor’s degree in Economics, Business Administration, Finance, Statistics, or related fields.

Professional major:

Proficient in advanced Excel or Google Sheets and basic to intermediate SQL (including join, window functions).
Experience with at least one data visualization tool: Looker Studio, Power BI, Metabase, or Google Data Studio.
Strong understanding of business metrics: GMV, margin, breakage, CAC, LTV, customer scoring, etc.

2nd language ability: Proficient in Vietnamese and English for writing and presenting technical reports.

Related experiences:

3–6 years of experience in Business Analysis, Sales Operations, Growth, or Strategy Consulting.
Preference for candidates with experience in: Fintech, Loyalty programs, Payments, FMCG.

Essential capabilities:

Strong system and logical thinking, deep analytical skills.
Proficient in writing whitepapers, extracting insights from data, and clearly presenting complex information.
Effective collaboration and professional communication across departments.
Proactive, detail-oriented while maintaining strategic oversight.

Additional notes:

Preferred skills: Python (pandas), knowledge of CRM systems (e.g., HubSpot), analytics tools (GA4, AppsFlyer), or experience in performance measurement system development.
High learning agility and adaptability to a fast-paced, multitasking environment.

Thông tin khác

Bằng cấp: Đại học

UrBox - Công ty Cổ phần Tiếp Thị Số Tô Quà

Địa điểm Tầng 4 - Tòa nhà GP Invest - 170 Đê La Thành

Thông tin công ty

Qui mô công ty:
Loại hình hoạt động: Cổ phần
Website: https://urbox.vn/

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Giới thiệu về công ty

Founded in 2015, UrBox is an API Gifting platform that helps brands integrate their loyalty & rewards programs with multiple gift suppliers/merchants through API connection.

Receivers can get digital gifts instantaneously on their phones to redeem at offline & online stores. UrBox automates the entire gifting experience for both Brands, gift suppliers/merchants & customers.

Our API integration connects businesses with an ever-growing network of national and international gift suppliers/merchants. We also connect Brand with customers through multiple digital channels, they receive the gift instantly and store it on their app.

In the local market, UrBox is the only digital gifting platform working as a SAAS model, providing API to automate connecting brands with gift suppliers/merchants. Base on that we have 2 main business lines: